You're running a review for your company. Awesome. 

Lighthouse can help you run a review in a few different formats:

  1. Employee Self Review: Employees evaluate themselves by a series of questions you create.
  2. Manager evaluates their team members: Based on who is in their Lighthouse manager account, managers can write reviews on their team members based on a series of questions you create.
  3. Employee evaluates their manager: Assign a review for Team Members to complete and make the questions about their manager.

As you create and run your reviews, here's some common questions and their answers:

1) When can someone see a review?
2) Can team members ever see a review if it's private?

3) I Published a review and want to edit it, what do I do?
4) What time are reviews due on the day I choose as the deadline?
5) Can I get a master list of everyone's review responses?
6) Where can I view a person's reviews in Lighthouse? 

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1) When can someone see a review?

If the review was assigned to you to complete, as soon as you Publish the review, employees you selected during the review creation process will then be able to see the review and complete it.

Once employees submit their review or the deadline you set, then their manager and anyone with HR/Admin access can see their answers.  

2) Can team members ever see a review if it's private?

If you choose to mark a review during creation as Private, then only the person taking the review and HR/Admin can see the responses. 

3) I Published a review and want to edit or change it, what do I do?

If you need to re-order questions, fix a typo, change the deadline, or otherwise make changes after publishing the review, contact us using Intercom in the bottom right corner, or email us at help@getlighthouse.com. 

We will then go in and make the changes manually for you.  This is to protect against any undesired issues as your employees may be completing their review when you want to make changes.

4) What time are reviews due on the day I choose as the deadline? 

Reviews are due by 11:59 PM (23:59) your time zone on the day you have selected as the deadline. 

Need to extend it? Contact us at help@getlighthouse.com

5) Can I get a master list of everyone's review responses?

Yes. Contact us at help@getlighthouse.com for a CSV export of your review. Let us know the review it's for and we'll get it to you once your reviews are complete.

Note: We cannot get you an export until after your review deadline has passed.

6) Where can I view a person's reviews in Lighthouse? 

This is where our Organization controls are here to help you. Navigate to the organizational view you have access to if you're an admin for your company using Lighthouse:

Then in your Analytics section, search for the person you want to see reviews of (like all the reviews done about "Susan"):

Then click on Susan's name (or the team member you want to view) to slide in a view of them you can navigate for more information about them:

The default tab allows you to see activity around Goals and 1 on 1s. By clicking on their "Reviews" tab you'll be able to see any *completed* reviews about them.  

Note: In progress reviews that have not been submitted will not display until after they're submitted by the person completing the review.

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