Manager Score™ is the latest product from Lighthouse. It allows managers to run a quick, anonymous survey of their team to benchmark how they're doing in areas essential to great teams and strong retention.

If you want to help your manager improve, taking a few minutes to take the Manager Score™ survey is a great way to do so.  

Are you a manager too? You can sign up to get your Manager Score™ and learn more at https://getlighthouse.com/managerscore 

Here's common questions we've heard from Team Members about taking the survey and how everything works.

Frequently Asked Questions by Team Members About the Manager Score™ Survey

Here's a quick summary of our questions answered below:

  1. Are my answers anonymous?
  2. Do I have to take this?
  3. Are you going to email me a lot?
  4. Do I have to answer all the questions?
  5. Who are you? Who made Manager Score™? What is Lighthouse?
  6. I have other concerns. Who can I talk to?

1) Are my answers anonymous?

Yes. All scores shared with your manager are the average of you and your teammates. They *never* see individual choices for the multiple choice questions we ask you. 

If you answer the open ended question, they only see the text you answer, not who wrote it; be mindful of including any identifiable information in the open ended question if you’re concerned about this. 

2) Do I have to take this?

Remember: This is to help your manager:

  • If you like them, this is a great way to show it, so they know what you think. 
  • If you don’t like them, this is a great way to help them improve; they can’t change what they don’t know is a problem. 

Manager Score™ is a safe way to let them know either way and it only takes a few minutes of your time.  

3) Are you going to email me a lot?

No. We only send you reminders to take the survey. As soon as you complete it, we don’t send you additional emails. 

We may also invite you to take it with your team if you’re a manager, but that’s it. 

We hate spam, too. 

4) Do I have to answer all the questions?

Yes. To ensure an accurate and representative score, we require you to answer all the multiple choice questions. 

You can leave the open ended question blank. 

5) Who are you? Who made Manager Score™? What is Lighthouse?

Manager Score™ was created by the team at Lighthouse

We make software to help managers build better relationships with their teams through awesome 1 on 1s, great growth conversations, and timely advice. 

Since we already help managers support their teams, the next logical step was to help them measure how they’re doing, and help them more easily identify areas to focus on and improve. 

Everything we do as a company, from our software, to Manager Score™, to our blog, is with the goal to make your team members high performers who love working for you.

6) I have other concerns. Who can I talk to?

Email us at managerscore@getlighthouse.com, and we are happy to answer your questions and concerns.

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